Reservation cancellation form
Enter the e-mail address you registered with and your registration number

     

Mail address
Registration number

 

STEP1
New Registration and Reservation for the First Time
Click the “To the reservation”.→Select a place of destination where you want to board on the map of Japan displayed, departure day (from 3 or more than days before the boarding day), and the route.→An application form will be displayed. Please enter the following: name, nationality sex, age of all passengers, phone number, and email address of a representative.→A confirmation page will show up. Check if all the information is correct and confirm the valid period of your ferry pass written the page below. After checked, click the confirm button.→Your registration and first reservation request are completed! →An email confirming the provisional reservation with your registration number will be automatically sent to your registering e-mail address. This number is required when you board the ferry. Please do not lose it
STEP2
Additional Reservation from Next Time on
From next time on, click the “Add a reservation” tab.→Fill in blank forms (e-mail address which you registered and registration number), and click the confirmation button. →Select a place of destination where you want to board on the map of Japan displayed, departure day (from 3 or more than days before the boarding day), and the route.→An application form will be displayed. It shows details of your reservation and the number of uses of the ferry (you can use the Pass up to 6 times). →If you have person who will not board on the ferry together, click “I will not use the ferry this time” button.
STEP3
Cancel
Click the “Cancel” orange tab. →Fill in blank forms (e-mail address which you registered and registration number), and click the confirmation button. Follow the instructions displayed on the screen.→When you receive our email, your reservation is canceled with it.
STEP4
Procedure of boarding
At the ticket counter, please show the e-mail sent by the ferry company with your registration number and booking number, and passports of all passengers to staff. You are also required to fill in blank forms (your passport number and signature) on your Japan Ferry Pass. Then, you will receive the Japan Ferry Pass and the boarding ticket (or card key). If you use ferries from next time on, all you have to do is showing your Japan Ferry Pass and your booking number at each ticket counter.